COVID-19 changes consumer insurance behaviour 18% of consumers who currently own any type of insurance either cancelled a policy or switched to cheaper alternatives because of the COVID-19 pandemic. These findings come from the IRN Research report, The Insurance Consumer 2021. As a result of these changes, the amount consumers in total spend on general insurance produces declined by around 6% in 2020, compared with...
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Number of new mortgages taken our down by almost 13% COVID-19 has had a major impact on the market in 2020/21, deterring some FTBs from buying a home but also leading the Government to introduce a Stamp Duty holiday, which encouraged strong buying demand ahead of the ending of the holiday. In 2020, IRN Research estimates that first time home buyers (FTBs) borrowed 7.2% less...
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SMEs have a wide and varied range of legal needs and almost half have regular needs, i.e. a legal issue at least once a month. These legal needs are addressed in numerous ways: law firms and solicitors are the main source of legal advice but they are only used by a third of SMEs in this survey reflecting the competitive nature of this particular...
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