Daily Archives: 29/10/2021


Oct 2021

Non-FTBs mortgage customer journey

Six-in-ten recent Non-FTBs mortgage journey takers affected by COVID IRN Research have released their new report Non-First Time Buyers Mortgage Customer Journey 2021. The COVID-19 pandemic has had a significant impact on the mortgage customer journeys of individuals who were not first time buyers when they purchased their homes (i.e. non-FTBs). Overall, 61% of non-FTBs who purchased their homes during the COVID years of 2020...

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