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UK Personal Injury Consumer Research Report 2020
UK Personal Injury Consumer Research Report 2020

The Personal Injury Consumer Research Report 2020 is the third annual edition of this report from IRN Research (branded as Orchard Reports) offering insights into consumer behaviour, perceptions, brand awareness, and opinions. This report is b [...]

Retail Financial Advice Consumer Research Report 2020
Retail Financial Advice Consumer Research Report 2020

The aim of this report is to study how UK consumers obtain and judge the advice they receive when they make financial saving and investment decisions.

Workplace Pensions 2020
Workplace Pensions 2020

This report is a consumer research report looking at how individuals are using workplace pensions to save for their retirement. For this report, IRN commissioned research from MIS Group’s UK panel. The research was structured so that 2,077 nat [...]

UK Legal Services Consumer Research Report 2020
UK Legal Services Consumer Research Report 2020

The UK Legal Services Consumer Research Report 2020 is the second annual edition of the report and it offers insights into consumer behaviour, perceptions, brand awareness, and intentions. This report is based on responses from a national samp [...]

Pension Income (Decumulation) 2020
Pension Income (Decumulation) 2020

This report is a consumer research report looking at how individuals generate income from their pensions. This covers the decumulation phase of the pension process. i.e. using the pension to generate income. This report studies the income gene [...]

Pension Savings (Accumulation) 2020
Pension Savings (Accumulation) 2020

This report is a consumer research report looking at how individuals are saving for their pensions. This covers the accumulation phase of the pension process, i.e. buying or taking out a pension product and saving for retirement. For this repo [...]

UK Wills, Trusts & Probate Market 2020 – Consumer Research Report
UK Wills, Trusts & Probate Market 2020 – Consumer Research Report

The Wills & Probate Consumer Research Report 2020 is the second annual edition of this report from IRN Research (branded as Orchard Reports) offering insights into consumer behaviour, perceptions, brand awareness, and opinions. This report [...]

UK Residential Conveyancing Consumer Research Report 2019
UK Residential Conveyancing Consumer Research Report 2019

The Residential Conveyancing Consumer Research Report 2019 is the latest in a series of reports from IRN Research (branded as Orchard Reports) on the legal services market and offering insights into consumer behaviour, perceptions, brand aware [...]

UK Family Law Consumer Research Report 2019
UK Family Law Consumer Research Report 2019

The Family Law Consumer Research Report is the 2019 is a new report from IRN Research (branded as Orchard Reports) offering insights into consumer behaviour, perceptions, brand awareness, and opinions. This report is based on responses from 30 [...]

UK Legal Services Consumer Research Report 2019 – Consumer Research Report
UK Legal Services Consumer Research Report 2019 – Consumer Research Report

The UK Legal Services Consumer Research Report 2019 is the third in a series of new reports from IRN Research (branded as Orchard Reports) on the legal services market and offering insights into consumer behaviour, perceptions, brand awareness [...]

Short Break and Day Trip Takers Travelling by Ferry or Tunnel, 2019
Short Break and Day Trip Takers Travelling by Ferry or Tunnel, 2019

This statistical and graphic report is based on the findings from the Annual Ferry Survey 2019.  It provides a series of data tables and graphics outlining the travel actions of UK residents whose last trip by ferry or Tunnel was a short break [...]

Holidaymakers Travelling by Ferry and Tunnel 2019
Holidaymakers Travelling by Ferry and Tunnel 2019

This  statistical and graphic report is based on the findings from the Annual Ferry Survey 2019.  It provides a series of data tables and graphics outlining the travel actions of UK residents whose last trip by ferry or Tunnel was to take a ho [...]

Short Sea Crossing (Ferry vs. Eurotunnel vs, Eurostar), 2019
Short Sea Crossing (Ferry vs. Eurotunnel vs, Eurostar), 2019

This statistical and graphic report is based on the findings from the Annual Ferry Survey 2019.  It provides a series of data tables and graphics outlining the travel actions of UK residents who took a short sea crossing to Continental Europe [...]

Ferry and Tunnel Visitors to France 2019
Ferry and Tunnel Visitors to France 2019

This  statistical and graphic report is based on the findings from the Annual Ferry Survey 2019.  It provides a series of data tables and graphics outlining the travel actions of UK residents who took a ferry or the Channel Tunnel to travel to [...]

Annual Ferry Survey Report 2019
Annual Ferry Survey Report 2019

A report based on the findings of the Annual Ferry Survey. The annual ferry survey is organised in association with Discover Ferries and its ferry operator members. The members provide web links and send emails to invite their prospects and cl [...]

Improving the Home Buying Process 2020
Improving the Home Buying Process 2020

This report looks at the home buying process, focusing primarily on how the process could be improved from the point of view of the home buyer. This report considers who recent home buyers are, how consumers approach and navigate the home buyi [...]

Before-the-event Legal Expense Insurance 2019
Before-the-event Legal Expense Insurance 2019

This report considers how many consumers have Before-the-event (BTE) legal expense insurance (LEI) cover, how this cover was taken out and how individuals owning such insurance approach insurance buying in general. BTE legal expense insurance [...]

Insurance Consumer 2019
Insurance Consumer 2019

This report is a standalone report and can also be seen as a supplement to the market specific general insurance reports produced by IRN Research. Where the market-specific reports consider consumer actions and customer journeys with respect t [...]

Pet Insurance 2019
Pet Insurance 2019

This report examines the motivations, experiences and opinions of the UK pet insurance customer. Pet insurance is designed to cover medical expenses if the insured pet becomes ill or is injured in an accident. Most products cater for cats and [...]

Travel Insurance 2019
Travel Insurance 2019

This report will examine the motivations, experiences and opinions of the UK travel insurance customer. It focuses primarily on annual multi-trip insurance, defined as multi-trip (annual) travel insurance which covers for multiple trips (e.g. [...]