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Legal Services for UK SMEs Research Report 2021
Legal Services for UK SMEs Research Report 2021

The Legal Services for UK SMEs Research Report 2021 is the first edition of a report looking at the usage of and attitudes towards legal services by UK SME businesses.  .

UK Legal Services Consumer Research Report 2021
UK Legal Services Consumer Research Report 2021

The UK Legal Services Consumer Research Report 2021 is the third annual edition of the report and it offers insights into consumer behaviour, perceptions, brand awareness, and intentions. This report is based on responses from a national sampl [...]

Mobile Phone and Gadget Insurance 2021
Mobile Phone and Gadget Insurance 2021

This report examines the motivations, experiences and opinions of UK consumers who own mobile phone and/or gadget insurance. It identifies and analyses consumer attitudes towards mobile phone and gadget insurance, looks at the claims experienc [...]

Pet Insurance 2021
Pet Insurance 2021

This report examines the motivations, experiences and opinions of the UK pet insurance customer. Pet insurance is designed to cover medical expenses if the insured pet becomes ill or is injured in an accident. Most products cater for cats and [...]

Home Insurance 2021
Home Insurance 2021

This report examines the motivations, experiences and opinions of the UK home insurance customer. It will identify and analyse consumer attitudes towards motor insurance, look at the claims experience of drivers, and investigate why they choos [...]

Funeral Planning Consumer Research Report 2020
Funeral Planning Consumer Research Report 2020

This report looks at the pre-paid funeral plan market and sets that into the context of how consumers pay for their funeral. It considers consumer use of funeral plans and other means they use to pay for their funeral, especially over50s insur [...]

UK Personal Injury Consumer Research Report 2020
UK Personal Injury Consumer Research Report 2020

The Personal Injury Consumer Research Report 2020 is the third annual edition of this report from IRN Research (branded as Orchard Reports) offering insights into consumer behaviour, perceptions, brand awareness, and opinions. This report is b [...]

Retail Financial Advice Consumer Research Report 2020
Retail Financial Advice Consumer Research Report 2020

The aim of this report is to study how UK consumers obtain and judge the advice they receive when they make financial saving and investment decisions.

Workplace Pensions 2020
Workplace Pensions 2020

This report is a consumer research report looking at how individuals are using workplace pensions to save for their retirement. For this report, IRN commissioned research from MIS Group’s UK panel. The research was structured so that 2,077 nat [...]

Pension Income (Decumulation) 2020
Pension Income (Decumulation) 2020

This report is a consumer research report looking at how individuals generate income from their pensions. This covers the decumulation phase of the pension process. i.e. using the pension to generate income. This report studies the income gene [...]

Pension Savings (Accumulation) 2020
Pension Savings (Accumulation) 2020

This report is a consumer research report looking at how individuals are saving for their pensions. This covers the accumulation phase of the pension process, i.e. buying or taking out a pension product and saving for retirement. For this repo [...]

UK Wills, Trusts & Probate Market 2020 – Consumer Research Report
UK Wills, Trusts & Probate Market 2020 – Consumer Research Report

The Wills & Probate Consumer Research Report 2020 is the third edition of this report offering insights into consumer behaviour, perceptions, brand awareness, and opinions. This report is based on responses from 2,093 adults (755 with a wi [...]

UK Residential Conveyancing Consumer Research Report 2019
UK Residential Conveyancing Consumer Research Report 2019

The Residential Conveyancing Consumer Research Report 2019 is the latest in a series of reports from IRN Research (branded as Orchard Reports) on the legal services market and offering insights into consumer behaviour, perceptions, brand aware [...]

UK Family Law Consumer Research Report 2019
UK Family Law Consumer Research Report 2019

The Family Law Consumer Research Report is the 2019 is a new report from IRN Research (branded as Orchard Reports) offering insights into consumer behaviour, perceptions, brand awareness, and opinions. This report is based on responses from 30 [...]

Short Break and Day Trip Takers Travelling by Ferry or Tunnel, 2019
Short Break and Day Trip Takers Travelling by Ferry or Tunnel, 2019

This statistical and graphic report is based on the findings from the Annual Ferry Survey 2019.  It provides a series of data tables and graphics outlining the travel actions of UK residents whose last trip by ferry or Tunnel was a short break [...]

Holidaymakers Travelling by Ferry and Tunnel 2019
Holidaymakers Travelling by Ferry and Tunnel 2019

This  statistical and graphic report is based on the findings from the Annual Ferry Survey 2019.  It provides a series of data tables and graphics outlining the travel actions of UK residents whose last trip by ferry or Tunnel was to take a ho [...]

Short Sea Crossing (Ferry vs. Eurotunnel vs, Eurostar), 2019
Short Sea Crossing (Ferry vs. Eurotunnel vs, Eurostar), 2019

This statistical and graphic report is based on the findings from the Annual Ferry Survey 2019.  It provides a series of data tables and graphics outlining the travel actions of UK residents who took a short sea crossing to Continental Europe [...]

Ferry and Tunnel Visitors to France 2019
Ferry and Tunnel Visitors to France 2019

This  statistical and graphic report is based on the findings from the Annual Ferry Survey 2019.  It provides a series of data tables and graphics outlining the travel actions of UK residents who took a ferry or the Channel Tunnel to travel to [...]

Improving the Home Buying Process 2020
Improving the Home Buying Process 2020

This report looks at the home buying process, focusing primarily on how the process could be improved from the point of view of the home buyer. This report considers who recent home buyers are, how consumers approach and navigate the home buyi [...]

Banking Reputation 2019
Banking Reputation 2019

This report provides key reputational and trust metrics regarding the banking industry and the banks used by individuals. This report enables providers to gauge the success of their own and others’ engagement strategies, and the extent to whic [...]