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UK Residential Conveyancing Consumer Research Report 2019
UK Residential Conveyancing Consumer Research Report 2019

The Residential Conveyancing Consumer Research Report 2019 is the latest in a series of reports from IRN Research (branded as Orchard Reports) on the legal services market and offering insights into consumer behaviour, perceptions, brand aware [...]

UK Family Law Consumer Research Report 2019
UK Family Law Consumer Research Report 2019

The Family Law Consumer Research Report is the 2019 is a new report from IRN Research (branded as Orchard Reports) offering insights into consumer behaviour, perceptions, brand awareness, and opinions. This report is based on responses from 30 [...]

UK Legal Services Consumer Research Report 2019 – Consumer Research Report
UK Legal Services Consumer Research Report 2019 – Consumer Research Report

The UK Legal Services Consumer Research Report 2019 is the third in a series of new reports from IRN Research (branded as Orchard Reports) on the legal services market and offering insights into consumer behaviour, perceptions, brand awareness [...]

UK Personal Injury Consumer Research Report 2019
UK Personal Injury Consumer Research Report 2019

The Personal Injury Consumer Research Report 2019 is the second annual edition of this report from IRN Research (branded as Orchard Reports) offering insights into consumer behaviour, perceptions, brand awareness, and opinions. This report is [...]

Before-the-event Legal Expense Insurance 2019
Before-the-event Legal Expense Insurance 2019

This report considers how many consumers have Before-the-event (BTE) legal expense insurance (LEI) cover, how this cover was taken out and how individuals owning such insurance approach insurance buying in general. BTE legal expense insurance [...]

Insurance Consumer 2019
Insurance Consumer 2019

This report is a standalone report and can also be seen as a supplement to the market specific general insurance reports produced by IRN Research. Where the market-specific reports consider consumer actions and customer journeys with respect t [...]

Pet Insurance 2019
Pet Insurance 2019

This report examines the motivations, experiences and opinions of the UK pet insurance customer. Pet insurance is designed to cover medical expenses if the insured pet becomes ill or is injured in an accident. Most products cater for cats and [...]

Travel Insurance 2019
Travel Insurance 2019

This report will examine the motivations, experiences and opinions of the UK travel insurance customer. It focuses primarily on annual multi-trip insurance, defined as multi-trip (annual) travel insurance which covers for multiple trips (e.g. [...]

Mobile Phone Insurance 2019
Mobile Phone Insurance 2019

This report examines the motivations, experiences and opinions of the UK mobile phone insurance customer. It will identify and analyse consumer attitudes towards mobile phone insurance, look at the claims experience of policyholders, and inves [...]

Motor Breakdown 2019
Motor Breakdown 2019

This report examines the motivations, experiences and opinions of the UK motor breakdown cover holder. It identifies and analyses consumer attitudes towards breakdown insurance, looks at the claims experience of drivers, and investigates why t [...]

Home Insurance 2019
Home Insurance 2019

This report examines the motivations, experiences and opinions of the UK home insurance customer. It identifies and analyses consumer attitudes towards home insurance, looks at the claims experience of policyholders, and investigates why they [...]

Motor Insurance Consumer Research Report 2019
Motor Insurance Consumer Research Report 2019

This report examines the motivations, experiences and opinions of the UK motor insurance customer. It  identifies and analyses consumer attitudes towards motor insurance, looks at the claims experience of drivers, and investigates why they cho [...]

Banking Reputation 2019
Banking Reputation 2019

This report provides key reputational and trust metrics regarding the banking industry and the banks used by individuals. This report enables providers to gauge the success of their own and others’ engagement strategies, and the extent to whic [...]