News


11

Nov 2019

Conveyancing Consumer Report – most still use a solicitor, fixed fees for over 90%, service unbundling for over 25%

The latest consumer research findings from IRN Research show that law firms and solicitors continue to be the preferred choice for conveyancing advice and experience and relevant qualifications are what a client looks for most in an advisor. Price is also important but is not the main choice criteria. A majority – 55% – do shop around when looking for a conveyancer. The Residential Conveyancing...

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04

Nov 2019

72% of existing mortgage holders are planning a mortgage-related action in the next three years

Most Existing Mortgage Holders Planning Future Action Research from IRN’s Existing Mortgage Holders Report 2019 indicates that most existing mortgage holders (EMHs) are very likely to engage in some mortgage-related actions in the next three years. The most common action to be taken in the next three years is debt adjustment or restructuring, encompassing remortgaging and paying off all or part of the mortgage debt....

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30

Oct 2019

Is Barclays set for a first-time buyer mortgage boost?

First-time buyer mortgage market shares could change Research from IRN’s First Time Buyer Mortgage Report 2019 indicates a large potential boost to Barclay’s first-time buyers (FTBs) market share. A much higher percentage of FTBs yet to make their first purchase favour Barclays compared with FTBs who made their first home purchase up to five years ago. At the same time, other providers like Halifax and...

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16

Oct 2019

Personal Injury Market Report Published – PI Firms Brace Themselves for 2020

The UK Personal Injury Market Report 2019 is the fourth edition of an annual market report from IRN Research (in the Orchard Reports™ series). As well as exploring key market trends, issues, and forecasts, the report includes profiles of 20 leading personal injury (PI) law firms – 18 with financials – and the results of a PI practitioners’ survey. Here are some selected findings: PI...

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14

Oct 2019

Improving the Mortgage Customer Journey – a new IRN Research report

82% of mortgage customer journey takers satisfied with their mortgage providers, but problems persist 82% of consumers who currently have a mortgage express satisfaction with the mortgage provider used on their last mortgage action (e.g. house purchase or remortgage). Despite these positives, this does not mean improvements cannot be made.  Some parts of the mortgage process, especially the pre-application stages/actions, i.e. those parts that take...

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01

Oct 2019

Mortgage Holders Borrow over £180 billion.

Over £180 billion borrowed in 2018, by mortgage holders with a 2.8% rise expected in 2019 Existing homeowners borrowed over £180 billion in 2018 secured on their homes, representing almost 900,000 mortgages/loans. The amount borrowed rose by 5.6% in 2018, mainly reflecting a sharp rise in remortgaging and lifetime mortgage activity, with the number of mortgage advances growing by 5.2%.  In 2019, IRN Research anticipates...

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18

Sep 2019

New Family Law Consumer Research Report Published

DIVORCE PROCEEDINGS – A THIRD TAKE THE DIY ROUTE FROM START TO FINISH, 10% START THE PROCEEDINGS THEMSELVES THEN SEEK PROFESSIONAL ADVICE               The latest consumer research findings from IRN Research show that almost a third of individuals involved in a divorce or civil partnership dissolution decided to deal with the proceedings themselves from start to finish. Another 10% started proceedings themselves but then used...

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02

Sep 2019

IRN Introduce New Price Structure for Financial Consumer Research Reports

New Prices Set for Consumer Market Research Reports From today, all of IRN’s financial consumer research reports will have a new pricing structure. All major report titles are now priced at £1,700 (£2,040 including VAT). Shorter reports, reports with smaller respondent bases, or reports who research is based on a restricted number of questions will continue to be individually priced based in the scale and...

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02

Sep 2019

Insurance Consumer and BTE Insurance Reports Launched

IRN Research launched two new, shorter insurance consumer research reports: Insurance Consumer Before-the-Event Legal Expense Insurance Insurance Consumer report Insurance Consumers spend £25 billion on general insurance In 2018, UK consumers are estimated by IRN Research to have spent around £25 billion on general insurance premiums, rising to around £26 billion in 2016. Virtually all consumers (92%) own at least one type of general insurance...

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01

Sep 2019

First-Time Buyers Borrow almost £60 billion in 2018

First-Time Buyer Mortgage market continues to grow.. The First Time Buyers Market Trends Report 2019, the second edition of IRN’s First-Time Buyer Market Trends Report, finds that in 2018,  First-Time Buyers (FTBs) borrowed almost £60 billion to purchase their first homes, 4.4% more than in 2017. In 2018, the number of advances rose by 1.9%.  In 2019, IRN Research estimates the value of FTB mortgage advances...

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