Number of new mortgages taken our down by almost 13% COVID-19 has had a major impact on the market in 2020/21, deterring some FTBs from buying a home but also leading the Government to introduce a Stamp Duty holiday, which encouraged strong buying demand ahead of the ending of the holiday. In 2020, IRN Research estimates that first time home buyers (FTBs) borrowed 7.2% less...
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SMEs have a wide and varied range of legal needs and almost half have regular needs, i.e. a legal issue at least once a month. These legal needs are addressed in numerous ways: law firms and solicitors are the main source of legal advice but they are only used by a third of SMEs in this survey reflecting the competitive nature of this particular...
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RN Research's Medico-Legal and insurance Services Report 2021, shows that the COVID-19 lockdowns caused a significant decline in personal injury case numbers and a significant slowdown in personal injury case progression, leading to a decline in the market. IRN estimate that the medico-legal and insurance services (MLIS) market, including payments to individual, freelance and self-employed medical experts and case managers declined by 18% in 2020 compared with 2019.
Single trip travel insurance hit the hardest by COVID-19 The 2021 results from the IRN Research Travel Insurance Consumer Research Report 2021, shows that compared with the result from our 2019 report, 2021 has seen a significant decline in the number of overseas travel trips taken, with the duration of trips also shortening. Despite this, ownership of multi-trip insurance held up well: in 2021, 22%...
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At first glance, the UK Legal Services Consumer Research Report 2021 re-enforces results from previous years, i.e. the same practice areas dominate consumer use, law firms and solicitors are the main go-to advisors, fixed fees continue to increase their role as the main pricing model, and a large majority of law firm users are ready to use the same firm again if another legal matter...
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24% of mobile phone owners have insurance cover IRN Research estimates that in 2021 around 12.1 million adults were covered by mobile phone insurance and 5.7 million by gadget insurance. Between 2012 and 2021, the number of people owning mobile insurance increased by 21%, with the rate of growth slowing in recent years as ownership of mobiles reaches saturation levels. These findings come from the...
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COVID-19 increases pet ownership Half of consumers own a pet, with ownership rising slightly in the past two years. In 2021, 50% of pet owners owned pet insurance, which is higher than the percentage owning in 2019. These findings come from the new IRN Research report Pet Insurance Consumer Research report 2021. The rise in pet ownership and insurance is likely to have been aided...
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Healthy market value growth expected from 2021 after struggles in 2020 The UK Family Law Market Trends Report 2021 is the seventh edition of an annual report from IRN Research and provides an overview of the UK family law market. After steady growth in 2019, the sector struggled in the first half of 2020 as the pandemic took hold but recovered a little in the...
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Motor Breakdown Market Worth £1.8 billion In 2021, 50% of consumers said they owned motor breakdown cover, which is up on the 46% that owned in 2019. This finding comes from the IRN Research Motor Breakdown Consumer Research Report 2021,The total market (B2C and B2B) was worth almost £1.8 billion. The percentage of consumers who own motor breakdown cover tends to rise with age, social...
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In 2021, 71% of consumers said they owned car insurance, which is the same percentage as in 2019. This means around 37 million consumers own motor insurance. The penetration of consumers who own motor insurance tends to rise with age, social grade and household income. These findings come from the IRN Research report Motor Insurance Consumer Research report 2021. A new customer journey begins each...
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