![]() |
IRN Research Reports

This report looks at the market structure, recent developments and market drivers, the key players, the market size, trends, and forecasts

This report looks at some broad characteristics shared by all insured consumers. It specifically considers how consumers approach buying insurance, the relative importance of price vs. cover and the importance of insurance branding. It [...]

The Legal Services for UK SMEs Research Report 2021 is the first edition of a report looking at the usage of and attitudes towards legal services by UK SME businesses. .

The First Time Mortgage Buyers, Market Trends Report 2021 outlines the broad trends and developments amongst first-time buyers (FTBs), who are defined as consumers who have arranged and taken out a mortgage on the first home they have owned wi [...]

This report will examine the motivations, experiences and opinions of the UK travel insurance customer. It focuses primarily on annual multi-trip insurance, although the report also discusses in places single trip insurance. The research will [...]

The UK Legal Services Consumer Research Report 2021 is the third annual edition of the report and it offers insights into consumer behaviour, perceptions, brand awareness, and intentions. This report is based on responses from a national sampl [...]

This report examines the motivations, experiences and opinions of UK consumers who own mobile phone and/or gadget insurance. It identifies and analyses consumer attitudes towards mobile phone and gadget insurance, looks at the claims experienc [...]

This report examines the motivations, experiences and opinions of the UK pet insurance customer. Pet insurance is designed to cover medical expenses if the insured pet becomes ill or is injured in an accident. Most products cater for cats and [...]

This report examines the motivations, experiences and opinions of the UK motor breakdown insurance customer. Motor breakdown cover is defined as insurance which covers the cost of roadside assistance in the case of a car breaking down. This re [...]

This report examines the motivations, experiences and opinions of the UK home insurance customer. It will identify and analyse consumer attitudes towards motor insurance, look at the claims experience of drivers, and investigate why they choos [...]

This report examines the motivations, experiences and opinions of the UK motor insurance customer. It will identify and analyse consumer attitudes towards motor insurance, look at the claims experience of drivers, and investigate why they choo [...]

A report based on the findings of the Annual Ferry Survey. The annual ferry survey is organised in association with Discover Ferries and its ferry operator members. The members provide web links and send emails to invite their prospects and cl [...]

This provides a statistical overview of the UK Passenger Ferry Market over 2011 to 2019, based on returns from almost all UK passenger ferry operators.

The IRN Research BTE Legal Expense Insurance 2021 report considers how many consumers have BTE LEI cover, how this cover was acquired, the use of insurance to finance legal disputes, the claims experience of policyholders and how individuals o [...]

This report looks at the consumer (or personal lines) motor insurance market, where motor insurance is defined as insurance which covers individuals against the cost of repairing or replacing a vehicle and costs that arise due to injuries caus [...]

This report studies the degree to which consumers in the UK engage in estate and end of life planning. Estate and end of life planning involves consumer actions to pass on their wealth to their loved ones and other people who matter in a way w [...]

This report looks at the pre-paid funeral plan market and sets that into the context of how consumers pay for their funeral. It considers consumer use of funeral plans and other means they use to pay for their funeral, especially over50s insur [...]

This report looks at the domestic home/property insurance market, where home insurance is defined as insurance which covers individuals against the cost of repairing or rebuilding their home or replacing its contents. This report considers the [...]