IRN Research Reports Catalogue

PayPal Acceptance Mark

IRN Research Reports

Ferry and Tunnel Visitors to France 2019
Ferry and Tunnel Visitors to France 2019

This  statistical and graphic report is based on the findings from the Annual Ferry Survey 2019.  It provides a series of data tables and graphics outlining the travel actions of UK residents who took a ferry or the Channel Tunnel to travel to [...]

Annual Ferry Survey Report 2019
Annual Ferry Survey Report 2019

A report based on the findings of the Annual Ferry Survey. The annual ferry survey is organised in association with Discover Ferries and its ferry operator members. The members provide web links and send emails to invite their prospects and cl [...]

Improving the Home Buying Process 2020
Improving the Home Buying Process 2020

This report looks at the home buying process, focusing primarily on how the process could be improved from the point of view of the home buyer. This report considers who recent home buyers are, how consumers approach and navigate the home buyi [...]

Before-the-event Legal Expense Insurance 2019
Before-the-event Legal Expense Insurance 2019

This report considers how many consumers have Before-the-event (BTE) legal expense insurance (LEI) cover, how this cover was taken out and how individuals owning such insurance approach insurance buying in general. BTE legal expense insurance [...]

Insurance Consumer 2019
Insurance Consumer 2019

This report is a standalone report and can also be seen as a supplement to the market specific general insurance reports produced by IRN Research. Where the market-specific reports consider consumer actions and customer journeys with respect t [...]

Pet Insurance 2019
Pet Insurance 2019

This report examines the motivations, experiences and opinions of the UK pet insurance customer. Pet insurance is designed to cover medical expenses if the insured pet becomes ill or is injured in an accident. Most products cater for cats and [...]

Travel Insurance 2019
Travel Insurance 2019

This report will examine the motivations, experiences and opinions of the UK travel insurance customer. It focuses primarily on annual multi-trip insurance, defined as multi-trip (annual) travel insurance which covers for multiple trips (e.g. [...]

Mobile Phone Insurance 2019
Mobile Phone Insurance 2019

This report examines the motivations, experiences and opinions of the UK mobile phone insurance customer. It will identify and analyse consumer attitudes towards mobile phone insurance, look at the claims experience of policyholders, and inves [...]

Motor Breakdown 2019
Motor Breakdown 2019

This report examines the motivations, experiences and opinions of the UK motor breakdown cover holder. It identifies and analyses consumer attitudes towards breakdown insurance, looks at the claims experience of drivers, and investigates why t [...]

Home Insurance 2019
Home Insurance 2019

This report examines the motivations, experiences and opinions of the UK home insurance customer. It identifies and analyses consumer attitudes towards home insurance, looks at the claims experience of policyholders, and investigates why they [...]

Motor Insurance Consumer Research Report 2019
Motor Insurance Consumer Research Report 2019

This report examines the motivations, experiences and opinions of the UK motor insurance customer. It  identifies and analyses consumer attitudes towards motor insurance, looks at the claims experience of drivers, and investigates why they cho [...]

Banking Reputation 2019
Banking Reputation 2019

This report provides key reputational and trust metrics regarding the banking industry and the banks used by individuals. This report enables providers to gauge the success of their own and others’ engagement strategies, and the extent to whic [...]

Wealthy Investors Consumer Research Report 2018
Wealthy Investors Consumer Research Report 2018

The aim of this report is to study UK consumers with investible wealth of £75,000 and above. It considers how these individuals invest their money and obtain and judge the advice they receive when they make financial investments. Wealth in thi [...]

Consumer Financial Advice Consumer Research Report 2018
Consumer Financial Advice Consumer Research Report 2018

The aim of this report is to study how UK consumers obtain and judge the advice they receive when they make financial investments. This is studied in terms of consumers who currently own investments and consumers who hold money in a form which [...]