UK Personal Injury Consumer Research Report 2020

The Personal Injury Consumer Research Report 2020 is the third annual edition of this report from IRN Research (branded as Orchard Reports) offering insights into consumer behaviour, perceptions, brand awareness, and opinions. This report is based on responses from 514 consumers involved in a personal injury or clinical negligence incident.

Report Price £1,500.00 (VAT 0%)

Report Highlights

The latest consumer research findings from IRN Research show that half of the personal injury (PI) cases covered by the research would fall under the £5,000 small claims limit. Many consumers would be concerned about dealing with these cases themselves particularly if they had to provide evidence that it was someone else’s fault, or if they had to prepare court forms or represent themselves in court. However, the percentage of individuals that would be willing to submit all their documents to an online portal in a relatively simple PI claim has passed the 50% mark for the first time this year.

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Report Features

Type Consumer Research Report
Year of Publication 2020
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